FREQUENTLY ASKED QUESTIONS

Orders

It is our desire to provide you with the best possible services and equipment available. However, if you have concerns or are not satisfied with the equipment and/or service provided, you may lodge a complaint with any of the branch locations by phone or in-person without fear of discrimination, reprisal, or unreasonable interruption of service.

Our staff work from Monday to Saturday from 9 am to 5 pm local time. Our staff will immediately respond if you contact by phone or email. So don’t worry, you will always be able to contact our staff quickly.

 

All of our products are guaranteed authenticity and originality. Because all of our products can be from reliable suppliers.

Our prices are cheap because we are direct resellers, we get products without intermediaries, so our taxes are also different from seller taxes that take from third parties.

Shipping

We do the process of shipping by air and sea (air cargo and sea cargo) and also we work with large shipping companies spread throughout Asia, Africa, Australia, Europe and the United States.

Of course the buyer will receive the product purchased, because we carry out all processes transparently, so that the buyer can monitor from the beginning of the purchase until receiving the product at the intended address.